Insight
Sustainable facility management benefits both the brain and heart
![Sustainable Facility Management](/media/s15lgxwv/sustainable-facility-management.jpg?anchor=center&mode=crop&width=2000&height=1200&rnd=133402882157970000 2000w, /media/s15lgxwv/sustainable-facility-management.jpg?anchor=center&mode=crop&width=1000&height=600&rnd=133402882157970000 1000w, /media/s15lgxwv/sustainable-facility-management.jpg?anchor=center&mode=crop&width=500&height=300&rnd=133402882157970000 500w)
Insight
Once you get started, the possibilities are endless. Many companies and their Facility Management (FM)-organisations are ambitious and want to contribute to the sustainable development. Most organisations start with simple initiatives that can yield some obvious results. However, when the low-hanging fruit has been harvested, the next step is often unclear. How do the FM-organisations cross the finish line with their own ambitions?
The answer is that all functions that are connected to properties and property services (investments, administration, space management, operation, and service) use their insight and ability to solve problems in their aim for green progress. There is a need for a holistic effort with explicit goals for a sustainable change of the organisation in order to promote coherence so all functions work in the same direction and pace.
Even though companies and FM-organisations are alike with regards to FM being a support function for the core company, there are still significant differences regarding the framework under which a sustainability plan is built. Some companies own their properties, while others rent, and others make a living out of renting properties to other companies.
Everyone must consider who they are today, and who they want to become in the future. What are the core company’s needs today, and how do we expect that they will evolve in the future? Which success parameters are we working with? Which risks are there if we do nothing? Strategic conditions such as these must be considered in order for the company to be able to set the right goals and demands for the FM-solutions. After this, there is the whole sourcing discussion. Which internal competencies does the company have, and which competencies must be bought?
You must look at the plan as a new step in the development journey. Start with mapping where you are today and engage in your visions and goals for how you would like your future clients, collaborators, and colleagues to see you.
A holistic sustainability plan ensures a common direction on a strategic, tactical, and operational level. It will ensure coordination across functions (investment, administration, space management, operation, and service) so the functions do not sabotage the effort of one another or merely move a problem from one function over to another. To minimise the waste, there is a need for e.g. smart placements of waste sorting bins, adjustment of the cleaning services, room for dumpsters, and last but not least communication with the users.
Environment- and climate accounts help map the company’s influence on the local and global environment and they are important tools to devise an effective plan. Additionally, you will work with sustainable business cases, life cycle analysis, etc. to assess which initiatives are the most sustainable in the long run. This is new knowledge that must be incorporated into the company’s decision-making. Companies typically require competence development from the project manager or from external assistance.
But sustainability must be developed with both brain and heart in order to get the employees and other users on board. Motivation, communication, and common culture are important to consider and work on. In the future, we will see FM-organisations that are working more systematically with clarifying needs and gathering feedback from their users.
A good process is letting ideas and creativity run free in the company and subsequently assess and prioritise the initiatives. In regards to the current situation and possible alternatives in the future, all facts must be put on the table. Studying visits and pilot projects is a good idea in order to clarify and test alternative FM-solutions before you scale up comprehensive initiatives.
Due to resource limitations, there is typically a need to prioritise between the different efforts in the annual action plans. FM-organisations must be ready to argue the benefits of the recommended initiatives and the consequences of not going through with them. It could be helpful to work with FM’s 12 value parameters that e.g. focus on productivity, health and safety, property value, and image (cf. Jensen and Van der Voordt 2017).
Devising a plan takes time and resources, but the benefits of a good plan can be seen on multiple levels:
Working for sustainable development is for many people both a meaningful and devotional effort when you organise work in a good process with active participation across the organisation. But only with a dedicated management team will FM-organisations get from ad-hoc tasks to a coordinated and holistic plan for sustainable development. Good luck on your development adventure!
Sustainable FM is an umbrella for many specialised FM-challenges on a strategic, tactical, and operational level. A plan accelerates efforts and simplifies the everyday work. Below you will get a master plan for a transition towards sustainable FM: